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Help! My Email Has Been Hacked

I’m hearing the complaint of hacked email more and more often lately.  Typically someone finds that their contacts are receiving messages from them that they didn’t send.  The next two questions are what do I do? and how did this happen? It could have occurred in several different ways but one of the most common…

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Solid State Drive vs Hard Disk Drive

If you’ve been out computer shopping or browsing computer specs somewhere you may have noticed the term solid state drive (SSD).  A solid state drive is a newer alternative to the traditional hard drive in your computer.   The big difference between older hard drives and new solid state drives is that the SSD has no…

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Mailbird – Desktop email client for Windows 10 and Gmail

Gmail is the most popular email service with over 1 billion active monthly accounts.  It’s free, reliable, and easy to access on whatever device you may be using whether it’s Windows, Apple, or Android.  For many people using the mobile app or webmail is perfectly fine.  Still, there are conveniences that come with having a…

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Is it okay to install this?

“So, I got this pop up that wants me to upgrade (insert app name here), is this okay?”  This is a question I get asked daily.  And it’s not always easy to answer, especially without seeing the message.  Where did the message come from?  Phishing scams and malware are so prevalent today that some of…

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It’s time to upgrade that old router!

One important piece of computer technology that often gets overlooked when people are looking to upgrade their hardware is the router.  It’s there sitting behind the desk or under a piece of furniture or behind the closet door and is usually out of sight and out of mind.  The router is doing a lot of…

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Lost or forgot your email password? Try this!

With so many passwords to remember nowadays, it’s easier to forget even some of the common ones.  If you use a desktop email client like Outlook, Windows Mail, Thunderbird, etc. then the password is entered once and saved so you don’t have to re-enter it every time you open the application.  It may be many…

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Image Backup vs File Backup

Everyone has a general concept of what a computer backup means.  It’s a separate stash of your data that you can use if you have some type of system crash or hardware failure.  Beyond this basic definition though, things seem to get fuzzy very quickly for most people.  Ask someone what software they are using…

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Windows 10 Update and Sleep Mode Issues

There is a known issue with the Windows 10 Creator’s update causing problems with graphics drivers when coming out of sleep mode.  I’ve had quite a few people contact me lately with some variation of this.  Sometimes the computer simply will not wake from sleep mode.  Sometimes the display looks like you have a broken…

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What are cookies on my computer?

If you use a computer at all, you’ve probably heard the term “cookie” mentioned a few times but you may not be quite sure what it means.  It’s not a very descriptive term.  What are they for?  Are they good or bad? Cookies are small text files that are created and stored on your computer’s…

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Resetting your Windows 10 Password

It happens to most people sooner or later.  For one reason or another you get locked out of Windows.  If you’ve got a Microsoft account (one that you set up with an email address) you can go here to reset it. What if you no longer have access to that email address?  That makes things…

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